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Privacy policy of enra GmbH

§ 1 Information on the collection of personal data

(1) In the following, we inform you about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour.
(2) The responsible party pursuant to Article 4 (7) of the EU General Data Protection Regulation (GDPR) is enra GmbH, Clarholzer Str. 49, 33442 Herzebrock-Clarholz. Personally liable partners and managing directors of this company are Arne Farwick, Lara Farwick and Lena Farwick. The email address is: support@enra-qr.de.
(3) When you contact us by e-mail, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are statutory retention obligations.
(4) When you contact us via the contact form through which you are to receive appointment suggestions from us, the data you provide (e-mail address) will be stored by us in order to process your enquiry and to be able to send you corresponding appointment suggestions and current information. You agree to being contacted by e-mail, telephone and letter.
(5) When using the quick contact form, the data you provide (your name and, if applicable, your telephone number and/or your email address) will be forwarded to the company named in the display imprint for the purpose of contacting you. We do not store the data accruing in this context.
(6) Analysis tools and tools from third-party providers: When visiting our website, your surfing behaviour may be statistically analysed. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on these tools and on your objection options in the following data protection declaration.
(7) When using accreditation to visit a DigitalExpo/ TradeVR, the data you provide (your name, company, address, etc.) will be forwarded to the exhibiting company/ies. The data collected in this context will not be used by enra GmbH for advertising purposes, but will only be used to enable smooth access to DigitalExpo/ TradeVR.
(8) When using the chat on the website, the data you provide (e-mail, name, etc.) will be stored by us in order to process your enquiry. You consent to being contacted by e-mail, telephone and letter.
(9) When using the newsletter, the data you provide (e-mail, name, etc.) will be stored by us in order to inform you regularly. You consent to being contacted by e-mail, telephone and letter.
(10) If we use commissioned service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. In doing so, we will also state the defined criteria for the storage period.

§ 2 Your rights

(1) You have the following rights in relation to personal data relating to you:
  • Right of information,
  • Right of rectification or erasure,
  • Right to restriction of processing,
  • Right to object to processing,
  • Right to data portability.

(2) You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

§ 3 Collection of personal data when visiting our website

(1) In the case of mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DS- GVO):
  • IP-Adress
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (concrete page)
  • Access Status/HTTP Status Code
  • Data volume transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

(2) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in relation to the browser you are using and which provide the party setting the cookie (in this case, us) with certain information. Cookies cannot execute programmes or transfer viruses to your computer. They serve to make the internet offer as a whole more user-friendly and effective.

(3) Use of cookies:

This website uses the following types of cookies, the scope and functionality of which are explained below:
  • Transient cookies (b)
  • Persistent cookies (c)

Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a predefined period of time, which may differ depending on the cookie. You can delete the cookies at any time in the security settings of your browser.

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all the functions of this website.

§ 4 Firebase

For our website, we use the tracking service Firebase of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 (Google). Google Firebase uses tracking technologies that enable an analysis of your use of our website, e.g. for performance monitoring, for error logs and for analysing user behaviour, e.g. which screens are viewed and which publications are opened how often. The purpose of using Firebase is to analyse the use of our website, to improve it regularly and thus to be able to operate it more economically. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. The legal basis for this data processing is Art. 6 para. 1 p. 1 lt. f DSGVO, as we have a legitimate interest in the analysis, optimisation and economic operation of our website and the data processing is necessary to safeguard this interest. With Firebase, information about the use of our website is collected and transmitted to Google in Ireland or in the USA and stored there. The data is only collected anonymously and transmitted to Firebase. It is not linked to other user data.
Google will use this information to evaluate your use of our website and to provide us with other services related to the use of our website. For personal data transferred to the USA, Google has submitted to the EU-US Privacy Shield: www.privacyshield.gov/participant. More information on Google Firebase and data protection can be found at www.google.com/policies/privacy/ and firebase.google.com.
Order processing contract We have concluded an order processing contract with Google in order to implement the strict European data protection regulations.

§ 5 Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4. Ireland (Google) The protection of your data is important to us, which is why we have additionally extended Google Analytics with the configuration parameter anonymizeIp. Your IP address is only recorded in abbreviated form by the code. We therefore process your personal usage data in Google Analytics anonymously. Otherwise, your data is processed exclusively in pseudonymised form. It is not possible for us to draw any conclusions about you. For more information on the terms of use of Google Analytics and the data protection regulations, please visit:
http://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.
If you do not wish to be tracked by Google Analytics: Deactivate Google Analytics

§ 6 Live Chat

On the digital exhibition booths, for the purpose of operating a live chat system that serves to answer live enquiries, your communicated chat content will be collected as data and stored for the course of the chat. The chat is stored for the duration of the digital event. Cookies are used to operate the chat function. Cookies are small text files that are stored locally in the cache of the site visitor's internet browser. The cookies enable the recognition of the site visitor's Internet browser in order to ensure that the individual users of the chat function of our website can be distinguished. If the information collected in this way has a personal reference, the processing is carried out in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of our legitimate interest in effective customer service and the statistical analysis of user behaviour for optimisation purposes. To avoid the storage of cookies, you can set your Internet browser so that no more cookies can be stored on your computer in the future or so that cookies that have already been stored are deleted. However, switching off all cookies may mean that the chat function on our website can no longer be carried out.

§ 7 Facebook Pixel, Facebook Custom Audiences and Facebook-Conversion

The so-called Facebook pixel of the social network Facebook, which is operated by Facebook Inc. "Facebook Pixel" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook").
With the help of the Facebook pixel, it is possible for Facebook to determine you as a visitor to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called Custom Audiences). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of the users and do not have a harassing effect. With the help of the Facebook Pixel, we can further track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called conversion). Data privacy policy of Facebook The processing of data by Facebook takes place within the framework of the data use policy of Facebook. Accordingly, general information on the display of Facebook ads, in the data usage policy of Facebook. Specific information and details on the Facebook Pixel and how it works can be found in the help area of Facebook. EU-US-Privacy-Shield Facebook is certified under the Privacy-Shield agreement and thereby offers a guarantee of compliance with European data protection law. Basis The use of the Facebook Pixel as well as the storage of conversion cookies is based on Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in analysing user behaviour in order to optimise both our website and our advertising. Contract Data Processing Agreement For the processing of data for which Facebook acts as a contract data processor, we have concluded a contract data processing agreement with Facebook in which we oblige Facebook to protect our customers' data and not to pass it on to third parties. Although we declare legitimate interests in using the Facebook Pixel and storing conversion cookies, we offer you opt-out options. You can object to the collection by the Facebook Pixel and use of your data to display Facebook ads. To adjust which types of ads are displayed to you within Facebook, you can visit the page set up by Facebook and follow the instructions there on the settings for usage-based advertising. The settings are platform-independent, meaning that they are applied to all devices, such as desktop computers or mobile devices. You can also opt out of the use of cookies for reach measurement and advertising purposes via the Network Advertising Initiative opt-out page and additionally via the US website aboutads.info or the European website youronlinechoices.com. You can find another opt-out option in our cookie declaration.

§ 8 Use of Adobe Typekit

We use Adobe Typekit for the visual design of our website. Typekit is a service provided by Adobe Systems Software Ireland Ltd. that gives us access to a font library. To integrate the fonts we use, your browser must establish a connection to an Adobe server in the USA and download the font required for our website. Adobe thereby receives the information that our website was accessed from your IP address. You can find more information about Adobe Typekit in Adobe's privacy policy, which you can access here: www.adobe.com/privacy/typekit.html.

§ 9 ActiveCampaign

With the newsletter we inform you about us and our offers. If you would like to receive the newsletter, we require a valid email address from you as well as information that allows us to verify that you are the owner of the email address provided or that the owner agrees to receive the newsletter. In addition, we request your first name for the personalisation of our newsletter, whereby this information is provided voluntarily. No other data is collected. This data is only used for sending the newsletter and is not passed on to third parties. When you register for the newsletter, we store your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses an email address and registers to receive the newsletter without the knowledge of the authorised person. You can revoke your consent to the storage of the data, the email address and their use for sending the newsletter at any time. The revocation can be made via a link in the newsletters themselves, in your profile area or by sending a message to the contact options above. Notes on newsletters and consent With the following notes, we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter, you agree to receive it and to the procedures described. Content of the newsletter We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter newsletter) only with the consent of the recipients or a legal permission. If the contents of the Newsletter are specifically described in the course of registration, they are decisive for the consent of the users. In addition, our newsletters contain information about our products and our company (this may include, in particular, references to blog articles, lectures or workshops, our services or online presences). Double opt-in and logging The registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an e-mail in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with other email addresses. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. Use of the mailing service provider ActiveCampaign The newsletter is sent using Activecampaign, a newsletter mailing platform of the US provider ActiveCampaign, LLC, 150 N. Michigan Ave Suite 1230, Chicago, USA. Michigan Ave Suite 1230, Chicago, IL, US, USA. The email addresses of our newsletter recipients, as well as their other data described in this notice, are stored on ActiveCampaign servers in the USA. ActiveCampaign uses this information to send and evaluate the newsletter on our behalf. Furthermore, according to its own information, ActiveCampaign may use this data to optimise or improve its own services, e.g. for the technical optimisation of the dispatch and presentation of the newsletter or for economic purposes in order to determine from which countries the recipients come. However, ActiveCampaign does not use the data of our newsletter recipients to write to them itself or pass the data on to third parties. We trust in the reliability and the IT and data security of ActiveCampaign. ActiveCampaign is certified under the EU-US Privacy Shield and is thus committed to complying with EU data protection regulations. We have concluded a Data Processing Agreement with the provider in accordance with a contract for commissioned processing pursuant to Art. 28 DSGVO. You can find ActiveCampaign's privacy policy here. In addition, ActiveCampaign protects our newsletter subscribers through an extensive anti-spam policy. Registration data In order to register for the newsletter, it is sufficient to provide your email address. Statistical collection and analyses The newsletters contain a so-called web beacon, i.e. a pixel-sized file that is retrieved from the ActiveCampaign server when the newsletter is opened. Within the scope of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of the retrieval are initially collected. This information is used for the technical improvement of the services on the basis of the technical data or the target groups and their reading behaviour on the basis of their retrieval locations (which can be determined with the help of the IP address) or the access times. The statistical surveys also include the determination of whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our intention nor that of ActiveCampaign to observe individual users. The evaluations serve us much more to recognise the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users. Online call-up and data management There are cases in which we direct newsletter recipients to the websites of ActiveCampaign. For example, our newsletters contain a link with which newsletter recipients can call up the newsletters online (e.g. in the event of display problems in the e-mail programme). Furthermore, newsletter recipients can subsequently correct their data, e.g. the e-mail address. Likewise, ActiveCampaign's privacy policy can only be accessed on their website. In this context, we pointed out that cookies are used on ActiveCampaign's websites and thus personal data is processed by ActiveCampaign, their partners and service providers used (e.g. Google Analytics). We do not have any influence on this data collection. We would also like to draw your attention to the options for objecting to the collection of data for advertising purposes on the websites https://www.aboutads.info/choices/ and https://www.youronlinechoices.com/ (for the European region). Cancellation/revocation You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. At the same time, your consent to the sending of the newsletter via ActiveCampaign and the statistical analyses will expire. Separate cancellation of the sending via ActiveCampaign or the statistical analysis is not possible. You will find a link to cancel the newsletter at the end of each newsletter.

§ 10 Objection or revocation against the processing of your data

(1) If - as in the case of registration - you have given your consent to the processing of your data, you may revoke this consent at any time. Such a revocation affects the permissibility of the processing of your personal data after you have expressed it to us.

(2) Insofar as we base the processing of your personal data on the balance of interests, you can object to the processing. This is the case if the processing is in particular not necessary for the performance of a contract with you, which is shown by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the merits of the case and either cease or adapt the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.

(3) Of course, you can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can inform us of your objection to advertising using the following contact details: enra GmbH, Clarholzer Str. 49, 33442 Herzebrock-Clarholz, telephone: +49 5245 92890 30, e-mail: support@enra-qr.de.

§ 11 Data Protection Officer

Contact: The Data Protection Officer,

datenschutz@enra-qr.de
05245 92890 30